human factors & design consultants


who is user-view?

We are experienced human factors and design professionals employing scientific methodology and user-centered design.

At User-View, we build relationships while designing solutions. Our goal is to design solutions that exceed your expectations and your users’ needs.

User-View is committed to client satisfaction through continual improvements based on the application of sound human factors practices and user centered design processes.


What is human factors?

Human factors is the research field that focuses on how people interact with the world around them. Human factors draws on psychology, computer science, biomechanics, information design, engineering, and many other fields.

We focus on the cognitive, the physical, and the emotional — the total person — and how the person interacts with products, systems, other people, and the environment.


How can we help you?

Contact us to learn how we can start you on the path to solutions that work for users — and you.

what do we do?

At User-View, we support our clients from concept to deployment. Drawing on our education and experience, we gather data to help you discover your users and understand their environments and needs.

We use data to guide iterative design. We provide support during development, and we assure you are ready to deploy with confidence.

Our goal is to exceed our client’s expectations. We strive to attain the highest client satisfaction with quality-assured deliverables. We are tuned to the needs of all stakeholders during an engagement. Our approach is grounded in the field of human factors.


Services offered

  • Focus groups
  • Contextual inquiries
  • Information architecture
  • Workflow analysis
  • User risk analysis
  • Expert review
  • Usability tests
  • Use case development
  • Prototyping
  • Product requirements
  • Iterative interaction design
  • User interface specification
  • Litigation support


How can we help you?

Contact us to find out which of our services best meet your needs.


when can we help you?

Before, During, and After Crunch Time, Discovery, Time, Daytime, Night Time, Any Time

Understanding your users’ wants and needs is crucial to success, as is understanding the value your users associate with your product.

At User-View, our research techniques begin at product conception and continue throughout design, development, and launch.

The most cost-efficient time to make changes in a product or in a system is early in design. The further a product or system is in the design cycle, the more costly it is to make changes. Costs can include time, schedule, and resources.

Our research techniques can also evaluate products that are already on the market. You can learn from your competitor’s mistakes with a competitive analysis. You can gain valuable input for your next generation design.

Use our services throughout product development or use our services to conduct an independent evaluation in one phase.


Let’s start now

We’re here to help you when you need us. Contact us to get started.

where can we help you?

In the Field, in the Lab, On Site, Off Site, Online, Offline

At User-View, we go where your users work, where your users play, and where your users live.

Understanding the user means understanding their environment. Do they work alone or in a group? Are they sitting or standing? Is it dark? Is it bright? Are they short? Are they tall? You must know your users. You must know them all.

User-View can test locally, across the United States, or internationally. We have the capability to test in the lab, in the field, or over the Internet. We can recruit participants for your study as well.


Contact Us to Get Started

We’re here to help you when you need us. Contact us to get started.

why user-view?

Depend on Our Expertise

The reason to engage User-View is simple: return on investment! You’ll save time, money, and resources while you create a solution that works best for your users.

Before a client spends valuable time and resources developing and delivering a product to market, User-View works with the client to gather user, business, and technology requirements. We help the client with design and we test concepts with prototypes.

These activities streamline development efforts, identify valuable features, and eliminate costly design errors early in the design process, saving the client time and money.


Learn how we can help you

Begin to understand your users now. Contact us to learn what we can do to help.


Yay! Message sent.
Error! Please validate your fields.